Privacy Policy for aqualithern.com

Learn more about how aqualithern.com protects your privacy while you navigate our website. We are committed to safeguarding the personal data you share and ensuring your trust in our online services.

Information We Collect Online

When you interact with our website, we collect different types of personal and non-personal data to provide you with relevant content and services.

• We collect contact details such as your name, email address, and phone number when you complete forms or subscribe to updates.
• Usage data, including your IP address, browser type, device information, and browsing actions, helps us improve site performance and user experience.
• Cookies and similar technologies are used to recognise you, analyse trends, and deliver a customised experience for repeat visitors.
• We may collect information you provide in surveys, feedback forms, or other interactive features available on our website.

How We Use Your Data

Your personal data is used to improve your experience, communicate updates, and maintain website security.

• Sending email updates, newsletters, and responding to your inquiries or support requests when you contact us.
• Understanding how visitors use our website to enhance navigation, layout, and content relevance over time.
• Maintaining the security and integrity of our website and protecting against unauthorised access or misuse.
• Complying with Australian legal obligations and resolving disputes or enforcing our site’s terms as needed.

Our Legal Basis for Data Processing

We only process your personal data where permitted by Australian privacy laws and regulations.

Processing may rely on your consent, our legitimate interests, contractual requirements, and legal obligations under the Australian Privacy Act.

Data Sharing

We do not sell your personal data. Information may be shared with trusted third parties only for specific purposes as outlined below.

• We may share information with service providers who assist us in operating the website, delivering communications, or maintaining security.
• Personal data may be disclosed when required by law, regulation, or valid legal process from Australian governmental authorities.
• If aqualithern.com is involved in a business transfer, merger, or acquisition, customer data may be transferred as permitted by privacy law.

Data Security

We employ a combination of technical and administrative measures to protect your data from unauthorised access, loss, or misuse. This includes secure servers, encrypted connections, restricted staff access, and regular security reviews to maintain the integrity of your personal information.

Your Privacy Rights

As an Australian resident, you have rights regarding your personal data held with us.

• Request access to the personal data we keep about you at any time.
• Request correction or amendment of inaccurate or incomplete personal data.
• Request deletion of your personal data, subject to legal or contractual retention requirements.
• Raise concerns or lodge a complaint with us if you believe your privacy has been infringed.

Cookies and Tracking Technologies

We use cookies and similar tracking tools to enhance functionality and analyse website performance. You can manage cookie preferences through your browser settings at any time.

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Contact Us

If you have questions about this privacy policy or wish to exercise your rights, please contact us using the details provided below.

Privacy Policy Updates and Changes

We may update this policy occasionally. Changes will be published here with a new effective date to keep you informed.